DILEMMA…”a situation in which a difficult choice has to be made between two or more alternatives, especially ones that are equally undesirable….”
It happens often in organization in change. Old systems still have their merit, new systems haven’t yet proven consistently their value. What to do?! People get frustrated and your change-process might come to a grinding halt. For this I developed the concept of a dilemma-session. A proven method for finding mutual agreeable solutions. Representatives of the departments involved get together in a pressure cooker. First, they have a look at whats wrong. Get common ground. Secondly we start a pressure cooker. Together find the answers. It’s not the old or the new. It’s both! From this; do learn and adjust.